Conrad Tulum Riviera Maya – A Favorite for Families in Tulum
About the Hotel
Rooms & Suites
Conrad Tulum Riviera Maya offers 349 oceanfront and tropical rooms and suites, each with air conditioning, a flat-screen TV, a coffee machine, and a private bathroom. Some rooms feature balconies with sea or garden views, seating areas, and plunge pools. The Ceiba rooms and suites include access to the Ceiba Club Lounge, offering private check-in, complimentary in-room dining from 11 p.m. to 6 a.m., and upgraded amenities.
Dining Options
The hotel has 11 restaurants and bars, serving American, Greek, and Mexican cuisine. Breakfast options include buffet, à la carte, and continental. Autor offers a curated tasting experience with dishes like bluefin tuna and roasted quail tostada. Ukai serves sustainable sushi, while Kengai features an Izakaya-inspired menu with dishes like pork belly bao buns and truffled udon. Three poolside chiringuitos provide snacks and drinks.
Leisure & Activities
Guests can use free bikes, kayaks, and paddleboards, or snorkel at the private beach. The resort has five pools, a fitness center with Peloton bikes, and a spa with 16 treatment rooms. Activities include guided yoga, Mayan ruin tours, and wine tastings. The Kids Club offers crafts and themed parties for children aged 4-12, while the Teens Zone has games and classes.
Location & Transport
The hotel is on a secluded bay in Tulum, 45 km from Playa del Carmen Airport and 96 km from Cancun International Airport. Nearby attractions include Gran Cenote (20 minutes away), Sian Ka'an Biosphere (86 km), and Tulum Archaeological Zone (20 km). Valet parking and luxury transportation services are available.
Services & Amenities
A 24-hour front desk assists with area tips and currency exchange. The concierge arranges excursions, spa treatments, and private beach activities. Business services include a 50,000 sq ft convention center. Complimentary amenities include high-speed Wi-Fi, a minibar with soft drinks, and access to the fitness center. Ceiba Club guests receive nightly turndown service and a welcome amenity.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Billiard tables
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Curtains
Location
Next best alternative
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