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Mexico
Tulum
Conrad Tulum Riviera Maya
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75 photos
Conrad Tulum Riviera Maya Exterior photo This is an aerial view of a luxurious tropical resort nestled along a beautiful coastline. The scene is dominated by crystal-clear turquoise water, a white sandy beach, and lush green vegetation. On the beach, there are rows of white lounge chairs,Conrad Tulum Riviera Maya Interior photo The photo shows a spacious, modern lounge area with a strong emphasis on natural materials and a warm color palette. The walls and ceiling are clad in light-toned wood, creating a cozy and inviting atmosphere. A large, dark flat-screen TV dominatesConrad Tulum Riviera Maya Exterior photo This is a bright, sunny outdoor photo depicting a leisurely scene by a swimming pool, likely at a resort or upscale vacation spot. In the center of the frame, a man wearing a white polo shirt and a straw hat is standing next to a couple relaxing on

Conrad Tulum Riviera Maya – A Favorite for Families in Tulum

Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From$353 /night
Check-in
18Jun
Check-out
19Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, ROO 77774
-
Directly on a private beach
Great
8.3
9.2
/10
4.6
4.2
/5

Loved by Conrad Tulum Riviera Maya guests

Attentive staff
Secluded beach
Comfortable beds
Warm pool
Breakfast buffet
"The balcony with the soaking tub (think a bath on the porch with hot and cold water controls provided some extra space to spread out)."
Chris Nau from United States
read full review
"As you walk past the infinity fountain to head to the main pool/beach, you have these super unique little 'chill zones'."
AMG from United States
read full review
"Love that the beach chairs are first come first serve, and you don't have to pay for the bungalows which are super cozy!"
Tara from Canada
read full review

5-star oceanfront sanctuary in Tulum

Rooms & Suites

Conrad Tulum Riviera Maya comprises 349 rooms and suites with panoramic ocean views. Each accommodation is decorated with natural tones and organic elements, inspired by the nearby white-sand beaches. Guests booking Ceiba rooms gain access to the exclusive Ceiba Club, featuring curated culinary offerings and premium services.

Dining

The hotel offers 11 on-site restaurants and bars, serving a wide range of local and global cuisines. Unique dining venues include Autor, which showcases chef-inspired tasting menus, and Kengai, offering izakaya-inspired grilled dishes. Guests can enjoy poolside bites from three chiringuitos, providing refreshing snacks and drinks by the beach.

Wellness

Conrad Tulum features a dedicated spa with 16 treatment rooms, providing a holistic approach to relaxation. The spa incorporates local elements and ancient rituals, offering a unique healing experience inspired by the Mayan gods. Guests can also participate in yoga sessions or utilize the outdoor dynamic pool and sauna.

Location

The hotel is situated on the stunning coast of the Riviera Maya, overlooking pristine beaches and azure waters. Just a short drive away are iconic Tulum attractions, such as the Tulum Archaeological Zone and Gran Cenote. The nearest airport, Tulum International Airport, is located approximately 40.6 miles from the hotel.

Family Amenities

The hotel operates a Kids Club catering to children ages 4 to 12, offering engaging cultural activities and crafts. With a Teen Zone available, older kids can partake in a variety of games and classes. Families benefit from spacious accommodations and a range of activities to ensure a memorable vacation.

Highlights

Location: On the stunning coast of the Riviera Maya

Rooms: 349 rooms with panoramic ocean views

Dining: 11 on-site restaurants and bars

Wellness: Conrad Spa with 16 treatment rooms

Family: Kids Club for ages 4-12

“I think this hotel emphasizes relaxation through its secluded location, wellness-focused amenities, and attentive staff; the multiple pools and diverse dining options create a tailored experience. With its family-friendly environment and proximity to ecological sites, it strikes me as a balanced retreat. It seems ideal for those seeking both tranquility and connection with nature.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
    King Room Ocean View
    2 persons
    52 sq. feet
    1 King-size bed
    Ocean view
    Air conditioning
    Balcony
    room details
    King Room Tropical View
    2 persons
    52 sq. feet
    1 King-size bed
    Tropical view
    Air conditioning
    Balcony
    room details
    King Room Roll Shower Mobility Access
    2 persons
    52 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

Conrad Tulum Riviera Maya presents an exciting array of dining options that celebrate local flavors and international cuisines. With a blend of modern and traditional settings, each venue invites guests to indulge in a delightful culinary experience with something truly special for every palate.
Conrad Tulum Riviera Maya Restaurant photo The photo shows a brightly lit, modern interior space that appears to be a cafe or restaurant. The overall color palette is warm and neutral, with light wood tones, cream walls, and touches of green. The focal point of the foreground is a large, ro

Maratea

Greek
Ambiance
Modern, Romantic
Key Offerings
Dine on exquisite vegetarian and gluten-free Greek dishes, expertly crafted to tantalize taste buds. The enchanting atmosphere sets the stage for intimate evenings and special occasions.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Autor

Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Experience innovative Mexican cuisine with vegetarian options that highlight seasonal ingredients and local flair, perfect for a romantic dinner or special celebration.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Kengai

Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Delight in vibrant Asian-inspired dishes, including vegetarian options, in a setting that caters to families and couples alike, perfect for shared meals and intimate gatherings.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Ukai

Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor expertly prepared sushi and Japanese cuisine with vegetarian and vegan options, ensuring a delightful dining experience for all. The welcoming atmosphere enhances every bite.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Arbolea

American, Mexican, International
Ambiance
Modern
Key Offerings
Start the day with a delightful breakfast featuring both buffet and à la carte options, offering something for everyone from pancakes to traditional Mexican dishes.
Reservation
Not needed
Breakfast, Brunch; 07:00 - 11:00 daily

Conrad Tulum Riviera Maya Location

Carretera Cancun Tulum 307, Tulum, ROO 77774
Explore Tulum
Nearby Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Playa Chemuyil
10 minutes walking
Stunning beach with clear waters, ideal for swimming and relaxing. Perfect for families and picnics by the ocean.
Riviera Maya Golf Club
Riviera Maya Golf Club
20 minutes walking
A championship golf course set in lush scenery, offering a challenging game for golf enthusiasts at all levels.
Hacienda Dona Isabel
15 minutes walking
Charming cultural site showcasing local history and tradition, a must-see for lovers of Tulum's rich heritage.
Punta Sur viewpoint
25 minutes walking
Breathtaking views of the coastline and wildlife. Great for nature lovers and photography enthusiasts.
ATV Rentals at Xtreme
10 minutes driving
Thrilling ATV tours through jungle trails. Exciting for adventure seekers looking for an adrenaline rush.
Yoga at the Beach
10 minutes driving
Relaxing yoga sessions on the beach. Perfect for rejuvenation and tranquility in a serene environment.
Cenote Santa Cruz
10 minutes driving
Refreshing cenote for swimming and snorkeling. An excellent spot for families looking for an outdoor adventure.
Casa Cenote
10 minutes driving
Casual eatery offering coastal specialties and fresh seafood. A perfect spot with scenic views and a relaxed ambiance.
La Nave Pizzeria
5 minutes driving
Family-friendly pizzeria with wood-fired pizzas, perfect for casual dining after a day of adventures.
Trattoria Romana Tulum
10 minutes driving
Authentic Italian cuisine with a cozy atmosphere. Known for its pasta and fine wine selection.
Banda de Tulum
5 minutes driving
Live music venue featuring local bands and DJs. A lively spot for nightlife enthusiasts and a fun evening out.
Papaya Playa Project
10 minutes driving
Vibrant beach club with themed parties and events. Great for socializing and enjoying the nightlife by the sea.
Akumal Monkey Sanctuary
Akumal Monkey Sanctuary
10 minutes driving
Family-friendly sanctuary dedicated to animal conservation. An educational and interactive experience for all ages.
Tips on navigating the city
  • City Centre
    Tulum 32 min  ·  13.2 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 62 min  ·  25.7 mi
    Cozumel (CZM) 89 min  ·  36.7 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 661 verified reviews
8.6 /10
Great
81 %
Recommend
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.3/10
Free WiFi
7.5/10
Location
8.2/10
Staff
8.6/10
Value for money
7.4/10
Pros
Friendly staff
Stunning common spaces
Tasty food
Well-equipped gym
Cons
Small pizza size
Guest reviews
based on 124 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Conrad Tulum Riviera Maya
What is the check-in and check-out policy at Conrad Tulum Riviera Maya?
Check-in is at 15:00 and check-out is by 12:00.
How far is Conrad Tulum Riviera Maya from Cozumel International Airport?
Conrad Tulum Riviera Maya is 57 km from Cozumel International Airport.
What amenities are offered in the rooms at Conrad Tulum Riviera Maya?
Rooms are equipped with air conditioning, a flat-screen TV, a mini bar, a coffee machine, and a private bathroom.
What dining options are available at Conrad Tulum Riviera Maya?
The hotel has 11 restaurants serving American, Caribbean, and Greek cuisine, with vegetarian and gluten-free options available.
Is there a fitness center at Conrad Tulum Riviera Maya?
Yes, Conrad Tulum Riviera Maya features a fitness center equipped with a range of exercise facilities.
How far is Conrad Tulum Riviera Maya from the Tulum Archaeological Site?
The Tulum Archaeological Site is 22 km away from Conrad Tulum Riviera Maya.
Does Conrad Tulum Riviera Maya offer any business services?
The hotel provides business center services and meeting facilities.
What kind of swimming pools does Conrad Tulum Riviera Maya have?
The hotel offers multiple pools including an infinity pool with ocean views and a kids' pool.
Is Wi-Fi available at Conrad Tulum Riviera Maya?
Yes, free Wi-Fi is available throughout the hotel.
Are there options for breakfast at Conrad Tulum Riviera Maya?
Breakfast options include buffet, continental, and à la carte selections, available for an additional charge.

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Check-in
18Jun
Check-out
19Jun
Rooms and Guests2 Guests, 1 Room
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