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Conrad Tulum Riviera Maya, An All-Inclusive Experience Beach photoConrad Tulum Riviera Maya, An All-Inclusive Experience Skyline photoConrad Tulum Riviera Maya, An All-Inclusive Experience Skyline photo

Conrad Tulum Riviera Maya, An All-Inclusive Experience – A Favorite for Families in Tulum

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8.5|Great
Check rooms and rates
From$353 /nightOnly on Our Website-10%
Check-in
03Nov
Check-out
04Nov
Guests
2 Guests
Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, ROO 77774
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Directly on a private beach
Great
8.5
9.2
/10
4.6
4.2
/5

5-star beachfront resort with 11 restaurants and exclusive Ceiba Club access

Overview & Accommodations

Set along the Caribbean coast, Conrad Tulum Riviera Maya is a 5-star resort with 349 rooms and suites, a private beach area, and exclusive Ceiba Club access. Ceiba Club guests receive a dedicated check-in area, a lounge with complimentary food and drinks, and a private pool. Rooms include balconies with sea or garden views, private bathrooms, and outdoor bathtubs on some patios.

Dining

The resort offers 11 themed restaurants serving Greek, Italian, Mexican, Asian fusion, and local cuisines. Breakfast includes a buffet with made-to-order stations like French toast, chilaquiles, and omelettes, plus a gluten-free section. Dinner reservations can be made at venues such as Autor (Michelin-starred), Kengai (Japanese), and Maratea (Mediterranean).

Activities & Wellness

Guests have access to multiple swimming pools including an infinity pool with ocean views, a kids' pool, and heated hot tubs. Water sports on site include snorkeling, diving, kayaking, and bicycle rental for exploring the grounds. The spa offers body treatments, massages, facials, a sauna, and a relaxation area, while daily yoga classes and a well-equipped fitness center are also available.

Family & Children

The resort provides a kids' club with a full calendar of activities, a teen room, and a children's playground. Family-friendly amenities include an indoor play area, board games, and a dedicated kids' pool with sun loungers. Evening entertainment such as live music and performances is offered for all ages.

Location & Nearby Attractions

Conrad Tulum Riviera Maya is located on a private beach area with clear waters and white sand, a 2-minute walk from Chemuyil Beach. The Tulum Archaeological Zone is 22 km away, and the Sian Ka'an Biosphere Reserve and Gran Cenote are within driving distance. Cozumel International Airport is 57 km from the property, and the resort offers airport shuttle service.

Highlights

Rooms: 349 rooms and suites with ocean or garden views

Dining: 11 themed restaurants including a Michelin-starred venue

Wellness: Full-service spa with sauna, yoga, and fitness center

Family: Kids' club, teen room, and children's playground

Activities: Infinity pool, snorkeling, diving, and bicycle rental

Exclusive: Ceiba Club with private lounge, pool, and dedicated concierge

“I think this hotel emphasizes relaxation through its secluded location, wellness-focused amenities, and attentive staff; the multiple pools and diverse dining options create a tailored experience. With its family-friendly environment and proximity to ecological sites, it strikes me as a balanced retreat. It seems ideal for those seeking both tranquility and connection with nature.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • King Room Ocean View
    2 persons
    560 sq. feet
    1 King-size bed
    Ocean view
    Air conditioning
    Balcony
  • King Room Tropical View
    2 persons
    560 sq. feet
    1 King-size bed
    Tropical view
    Air conditioning
    Balcony
  • King Room Roll Shower Mobility Access
    2 persons
    560 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

Conrad Tulum Riviera Maya presents an exciting array of dining options that celebrate local flavors and international cuisines. With a blend of modern and traditional settings, each venue invites guests to indulge in a delightful culinary experience with something truly special for every palate.
Conrad Tulum Riviera Maya, An All-Inclusive Experience Restaurant photo
Conrad Tulum Riviera Maya, An All-Inclusive Experience Restaurant photo
Conrad Tulum Riviera Maya, An All-Inclusive Experience Restaurant photo

Maratea

Greek
Ambiance
Modern, Romantic
Key Offerings
Dine on exquisite vegetarian and gluten-free Greek dishes, expertly crafted to tantalize taste buds. The enchanting atmosphere sets the stage for intimate evenings and special occasions.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Autor

Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Experience innovative Mexican cuisine with vegetarian options that highlight seasonal ingredients and local flair, perfect for a romantic dinner or special celebration.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Kengai

Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Delight in vibrant Asian-inspired dishes, including vegetarian options, in a setting that caters to families and couples alike, perfect for shared meals and intimate gatherings.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Ukai

Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor expertly prepared sushi and Japanese cuisine with vegetarian and vegan options, ensuring a delightful dining experience for all. The welcoming atmosphere enhances every bite.
Reservation
Recommended
Dinner; 18:00 - 23:00 daily

Arbolea

American, Mexican, International
Ambiance
Modern
Key Offerings
Start the day with a delightful breakfast featuring both buffet and à la carte options, offering something for everyone from pancakes to traditional Mexican dishes.
Reservation
Not needed
Breakfast, Brunch; 07:00 - 11:00 daily

Conrad Tulum Riviera Maya, An All-Inclusive Experience Location

Carretera Cancun Tulum 307, Tulum, ROO 77774
Map view
Explore Tulum
Nearby Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Playa Chemuyil
10 minutes walking
Stunning beach with clear waters, ideal for swimming and relaxing. Perfect for families and picnics by the ocean.
Riviera Maya Golf Club
Riviera Maya Golf Club
20 minutes walking
A championship golf course set in lush scenery, offering a challenging game for golf enthusiasts at all levels.
Hacienda Dona Isabel
15 minutes walking
Charming cultural site showcasing local history and tradition, a must-see for lovers of Tulum's rich heritage.
Punta Sur viewpoint
25 minutes walking
Breathtaking views of the coastline and wildlife. Great for nature lovers and photography enthusiasts.
ATV Rentals at Xtreme
10 minutes driving
Thrilling ATV tours through jungle trails. Exciting for adventure seekers looking for an adrenaline rush.
Yoga at the Beach
10 minutes driving
Relaxing yoga sessions on the beach. Perfect for rejuvenation and tranquility in a serene environment.
Cenote Santa Cruz
10 minutes driving
Refreshing cenote for swimming and snorkeling. An excellent spot for families looking for an outdoor adventure.
Casa Cenote
10 minutes driving
Casual eatery offering coastal specialties and fresh seafood. A perfect spot with scenic views and a relaxed ambiance.
La Nave Pizzeria
5 minutes driving
Family-friendly pizzeria with wood-fired pizzas, perfect for casual dining after a day of adventures.
Trattoria Romana Tulum
10 minutes driving
Authentic Italian cuisine with a cozy atmosphere. Known for its pasta and fine wine selection.
Banda de Tulum
5 minutes driving
Live music venue featuring local bands and DJs. A lively spot for nightlife enthusiasts and a fun evening out.
Papaya Playa Project
10 minutes driving
Vibrant beach club with themed parties and events. Great for socializing and enjoying the nightlife by the sea.
Akumal Monkey Sanctuary
Akumal Monkey Sanctuary
10 minutes driving
Family-friendly sanctuary dedicated to animal conservation. An educational and interactive experience for all ages.
Tips on navigating the city
  • City Centre
    Tulum 32 min  ·  13.2 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 62 min  ·  25.7 mi
    Cozumel (CZM) 89 min  ·  36.7 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
7.5/10
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
9.4/10
Free Wi-Fi
2.5/10
Location
8.4/10
Staff
8.7/10
Value for money
7.8/10
Pros
Friendly staff
Stunning common spaces
Tasty food
Well-equipped gym
Cons
Small pizza size
Guest reviews
based on 114 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Conrad Tulum Riviera Maya, An All-Inclusive Experience
What is the check-in and check-out policy at Conrad Tulum Riviera Maya?
Check-in is at 15:00 and check-out is by 12:00.
How far is Conrad Tulum Riviera Maya from Cozumel International Airport?
Conrad Tulum Riviera Maya is 35 mi from Cozumel International Airport.
What amenities are offered in the rooms at Conrad Tulum Riviera Maya?
Rooms are equipped with air conditioning, a flat-screen TV, a mini bar, a coffee machine, and a private bathroom.
What dining options are available at Conrad Tulum Riviera Maya?
The hotel has 11 restaurants serving American, Caribbean, and Greek cuisine, with vegetarian and gluten-free options available.
Is there a fitness center at Conrad Tulum Riviera Maya?
Yes, Conrad Tulum Riviera Maya features a fitness center equipped with a range of exercise facilities.
How far is Conrad Tulum Riviera Maya from the Tulum Archaeological Site?
The Tulum Archaeological Site is 14 mi away from Conrad Tulum Riviera Maya.
Does Conrad Tulum Riviera Maya offer any business services?
The hotel provides business center services and meeting facilities.
What kind of swimming pools does Conrad Tulum Riviera Maya have?
The hotel offers multiple pools including an infinity pool with ocean views and a kids' pool.
Is Wi-Fi available at Conrad Tulum Riviera Maya?
Yes, free Wi-Fi is available throughout the hotel.
Are there options for breakfast at Conrad Tulum Riviera Maya?
Breakfast options include buffet, continental, and à la carte selections, available for an additional charge.

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